A) What do I need to do to qualify for a SCUZO Franchise?

• Location in which the SCUZO outlet is being considered (google pin). If you do not have a location in mind, you can speak to our franchise sales agents to help you narrow it down.
• Looking at opening the store in next 45-60 days
• Have the minimum Capital required to set up the specific model you want to do. Details for this are available on www.scuzointernational.com/franchise In addition, we need all franchise owners to have a working capital of 3+ Lac to sustain the business for 6 months.B) How do I go about the process of opening a SCUZO Franchise?

Schedule an appointment with our Sales executive on +91 7289998000

C) What is the ROI on my investment?

The ROI on any investment depends on multiple factors like Location, Rentals, Expected Revenue, etc. However as per the business model and sales projection we expect to get this generally between 18-20 months and in some cases it happens early too. To get a better idea of what it is likely to be for you, please book an appointment with our sales executives on 7289998000 or go onto www.scuzointernational.com/franchise and book an appointment.

1) What is the total investment required to open a SCUZO franchise?
The total investment varies based on the business model:
KIOSK – ₹9 Lakh + ₹6 Lakh Franchise Fee (₹15 Lakh + Taxes)

Dessert Cafe – ₹20 Lakh + ₹6 Lakh Franchise Fee(₹26Lakh+Taxes)
Note: Security deposit, GST, and first indent costs are not included in the investment amount.

2) What is the validity of the franchise agreement?
The franchise agreement is valid for 5 years with and additional renewable period of 5 years with no additional cost.

3) What is the minimum space requirement for the store?
Kiosk Model: Minimum 150 sq. ft.
Dessert Cafe: 350-400 sq. ft. (Including for 8-12 people)

4) Does SCUZO provide assistance in finding a location?
Franchisees must find their own site. However, SCUZO can introduce brokers and assist in negotiation and contract finalization.

5) What is the expected royalty and marketing fee?
Royalty Fee – 6% of total sales
Marketing Fee – 2% of total sales (Mandatory for both online and offline marketing initiatives)

6) What are the rental caps for store locations?
Kiosk – ₹30,000 to 50,000 max rent/month

Dessert Cafe – ₹60,000 to 1,00,000 max rent/month
Stores cannot exceed 450 sq. ft. in total size.

7) How long does it take to open a SCUZO franchise?
Once all approvals and payments are completed, it takes approximately 45-60 days to set up and launch the franchise.

8) What is the expected return on investment (ROI)?
The break-even period varies based on location, sales performance, and operational efficiency. On average, franchisees can expect an ROI within 18-20 months.

9) What training and support does SCUZO provide?
SCUZO provides comprehensive training before the store launch, including:

• Staff training on operations and customer service.
• Training on menu preparation and equipment handling.
• POS system training for seamless transactions.
• Marketing guidance to help maximize local outreach.
• Post-launch, ongoing operational support and audits.

10) Can franchisees introduce their own menu items?
No. SCUZO maintains strict brand consistency, and all franchises must follow the standardized menu.

11) Which Licenses will I need to run the outlet?
FSSAI, Shop & Establishment, Municipal Trade license

12) Who will look after Marketing?
All central level marketing promoting the brand – Social Media, Radio, Newspaper, TV, etc is done by the brand. All third party related discounts, pricing & ads are being controlled by the brand. However, all local store level marketing will be managed by franchisee.

13) What is the Initial stock Cost (For each outlet type)?
At the time of signing up the outlet, we will make a projection on the revenue we expect to do. 40% of the projected Revenue in the first month will be considered for the initial stock indent.

14) Which franchise models does SCUZO do?
(FOFO/FICO) (For each outlet type) Franchise owned franchise operated model only

15) What about other costs?
Once we are aligned on the location, set up cost, etc, we will book an appointment with our Franchise Experts. They will make a monthly Profit And Loss Statement with you which will include all monthly expenses and give you a provisional view of profitability at each outlet.

16) Which cities is SCUZO looking to expand to?
Currently our focus is on increasing our density in Pan India.

17) How much Marketing Budget do I need?
Allocating a marketing budget is crucial for the successful launch and ongoing operations of a franchise outlet. Our outlined plan includes an initial investment of ₹75,000 for the first three months directly by Franchise within 21 days of Store Opening, with ₹25,000 dedicated to online marketing platforms during this period. Post-launch, We’ve suggested allocating at least 3% of monthly revenue towards marketing efforts.

18) What about other costs?
Once we are aligned on the location, set up cost, etc, we will book an appointment with our Franchise Experts. They will make a monthly Profit And Loss Statement with you which will include all monthly expenses and give you a provisional view of profitability at each outlet.

A) Who will be responsible for Hiring (Brand guideline)?

While the accountability of the hiring lies with the Franchise, the brand provides complete support in helping source CV’s and take interviews along with the Franchise owner.

B) Skilled / Non- skilled labour?

Non- skilled labour with relevant experience can be considered

C) No. of employees needed?

KIOSK (3 employees) / DESSERT CAFE (4 employees). This is an estimate based on average revenues. The number of employees will increase if order volumes are higher.

A) How long is the training process?

Training for Franchise Owners: Will be conducted by SCUZO Management team. This training is designed to teach you everything you need to know about running a franchise store profitably.

Training for Staff: Will be conducted by operations staff and conducted at the Franchisee Location. SCUZO will provide a New Store Opening Team that will come to your location and hand hold the new staff till they are certified and ready to take on operations themselves

B) Where does the training take place?

Training for the outlet staff is carried out at the Franchise store itself. In some special cases, we may need the staff to visit and train at existing SCUZO stores. The training of the Franchise owners can either happen online or in person at our Head Quarters (HQ) in New Delhi.

C) What if a Refresher Training is required?

Refresher training is carried out based on requirement

A) Who provides the Raw Material?

All raw material stock is provided centrally from the brand warehouse to ensure brand quality. Independent procurement of stock is not permitted unless by special exception in very rare cases.

B) Vendor tie-up

Only Milk and Cream are sourced from the city local vendor

A) Who looks after Digital Marketing?

Our in-house marketing team will assist you with a monthly plan on digital marketing like Zomato/ Swiggy carousels and clicks, Facebook Ads, Instagram Ads, Google Ads etc.

B) Who looks after Offline Marketing?

Our in-house marketing team will assist you with a monthly plan on offline marketing like billboards, newspaper flyers etc. The local marketing plan will be put together in consultation with the Franchise Owner.

C) Who is our Target Audience?

At Scuzo, we don’t discriminate among our consumers, catering to every age group. While our initial focus was on health-conscious individuals with selective taste buds, our unique concept and creative flavours have resonated with a wide audience. We’re particularly proud to be a favourite among kids and their parents to choose a right product by transforming real fruits into delightful popsicles and gelato, we’ve found a way to introduce healthy and nutritious treats that kids love and parent’s trust.

Notably, the 14-50 age group has emerged as our most enthusiastic customer base. High density of students and young adults is another indicator of ideal demographics.

1. A) What is the Franchisee Agreement Term (Clarify as per each outlet type)?

   The franchise agreement is valid for 5 years with an additional term of 5 years with no additional cost.

   B) What is the Franchisee Agreement Renewal Fee post 10 Years?

   To be determined at the time of renewal.

   C) What is a Pre Definitive Agreement?

   The PDA is prepared and signed once the Franchise fee token is paid. This is the confirmation of the offer to finalise a franchise license for a particular area. The letter consists of the details of the Franchise, City, Area, Store Model, Fee, Royalty and any special conditions if applicable. The letter states that the outlet should be made operational within 2 months of signing.

A) Who will do the project?

The outlet setup project work will be carried out only by SCUZO approved vendors. A list of vendors and their costing will be shared with the Franchise

B) Can I do the project on my own?

We acknowledge that you may choose to engage your preferred vendor for the project setup, provided they possess substantial experience in constructing F&B outlets. However, we recommend utilizing the SCUZO team, as our expertise can facilitate a more efficient and expedited project execution. Should you decide to proceed independently, we are prepared to allocate our resources to support your project on a fee-based arrangement.

C) How long will the opening of the store take?

45-60 days is the timeline to make the store operational once the Franchise agreement has been signed

A) Will SCUZO help with finding a location?

Yes, SCUZO can share top locations in a particular city basis data analysis of the market competition + online delivery sales data

B) I have my own shop. Can I use that for the outlet?

Yes, if the shop matches the requirement of the franchise model of the brand, the self owned shop can be considered, post due diligence carried out.

C) How much Sale can I expect my outlet to do?

Schedule a call now to speak to our Franchise Acquisition Expert.

D) How should I choose the ideal model for my location?

Schedule a call now to speak to our Franchise Acquisition Expert.

E) Can I get a discount?

Schedule a call now to speak to our Franchise Acquisition Expert.

A) How much operating capital will I need?

3-4 lacs of operating capital is recommended for the initial few months of operations

B) Can I suggest my own products?

Products are fixed as per the brand finalized menu only